FAQ

The answer to this question will vary depending on the project, but generally it takes about two weeks. We can give you an estimated timeline for your project, and if you need to have your site completed faster, let us know.

Yes, your website hosting package comes with one email account. We will help you figure out the best way to handle processing your business email, whether it's setting up new accounts, or forwarding your emails to your current address.

We are constantly responding to feature requests from our customers and technology innovations to improve further the website. We generally release several upgrades to our software each year through a controlled roll-out process. Unlike many of our competitors we do not outsource the development of our software so we can make adjustments and respond to feature requests quite quickly.

Most often our customers provide us with their own product data. Before you begin, we will set up your Site Manager specifically for your business so you can easily enter the data for each of your products. For example; pricing, product weights, photos, descriptions, color and size options - we'll tailor the entries to match your needs.

We will show you how to set up your categories and enter your products.

For stores with more than 300 products, we can usually set up a data import for you if you can provide your data to us in an Excel spreadsheet. Call us for pricing or to learn more about data import.

Yes. WebMechanics requires a 50% deposit to reserve a spot in our production queue for your project. The remaining balance is due upon WebMechanics's completion of the contract deliverables.